Privacy Policy for YDCharge
This Privacy Policy explains how YDCharge, operated by Shenzhen Yangdi Innovation Co., Ltd., collects, uses, stores, and protects personal data in connection with our website and B2B services.
Who We Are
Welcome to YDCharge, operated by Shenzhen Yangdi Innovation Co., Ltd. We act as the data controller for the personal data collected through our website, ydcharged.com, and through our B2B business interactions. We are committed to processing personal data in accordance with the EU General Data Protection Regulation, the California Consumer Privacy Act and California Privacy Rights Act, and the Personal Information Protection Law of China.
Legal Basis for Processing
We process personal data where necessary to provide quotes, process orders, fulfill B2B service agreements, improve website performance, maintain network security, prevent fraudulent inquiries, comply with tax, customs, and export control obligations, and where applicable, based on your consent for newsletters or non-essential cookies.
Information We Collect
Since we do not use mobile applications or third-party SDKs, our data collection is limited to the following categories:
- Voluntary information, including name, corporate email address, phone number, company name, and inquiry details submitted through contact forms.
- Technical data, including IP address, browser type, time zone settings, and operating system collected via server logs.
- Cookies required for website functionality and basic analytics.
How We Use Your Information
- To respond to technical questions and provide customized EV charging solutions.
- To manage shipping, billing, and after-sales support for hardware components.
- To monitor website integrity and block malicious traffic.
- To maintain records required by international trade and tax authorities.
Cookies and Global Privacy Control
We use minimal cookies to support website functionality and basic analytics.
- Our website is configured to recognize and honor Global Privacy Control signals as a valid opt-out request for non-essential tracking.
- You may also manage or disable cookies through your browser settings.
Data Sharing, Zero-SDK Policy, and International Transfers
We do not use third-party SDKs and we do not sell personal data.
- Data may be shared with logistics partners for delivery of hardware samples or bulk orders.
- Data may be processed through secure cloud hosting providers such as Alibaba Cloud or AWS with controlled access.
- Data may be disclosed to legal authorities where required by law or where necessary to protect our legal rights.
Because our headquarters are located in China, personal data collected from the EU or the US may be transferred internationally. We apply safeguards including Standard Contractual Clauses where applicable and regular internal security assessments to support compliance with GDPR and PIPL requirements.
Data Retention and Your Rights
- Inquiry data is retained for 24 months from the last contact unless it develops into a business relationship.
- Transaction records are retained for 7 years for tax and audit compliance.
- Technical logs are retained for 6 months for security monitoring.
Depending on your jurisdiction, you may have rights to access, correct, delete, or port your data.
California residents may also exercise rights related to limiting the use of sensitive personal information, although we only collect minimal business-related data. To submit a data subject request, please email [email protected] with the subject line Data Subject Request. We aim to respond within 30 days.
Data Security and Contact Information
We use industry-standard encryption, including TLS and SSL, for data transmitted through our website. Access to internal databases is restricted to authorized technical personnel using encrypted VPN access and multi-factor authentication.